Sharepoint Admin

Key Responsibilities:

1. SharePoint Online Administration:

• Administer and configure SharePoint Online sites, libraries, lists, and user permissions.

• Manage site collections, subsites, and their associated workflows, web parts, and features.

• Monitor platform performance, resolve issues, and ensure high availability of SharePoint Online.

2. User Support and Collaboration:

• Provide Level 2/3 support for SharePoint Online-related queries, incidents, and issues.

• Assist users with site customization, document management, and collaboration tools.

• Conduct training sessions for end-users on SharePoint Online features and best practices.

3. Security and Compliance:

• Configure and monitor access controls, permissions, and data loss prevention (DLP) policies.

• Perform regular audits to ensure compliance with governance standards and company policies.

• Collaborate with security teams to address vulnerabilities and implement remediation measures.

4. Maintenance and Optimization:

• Monitor SharePoint Online health using admin center tools and resolve performance issues.

• Apply regular updates and maintain the SharePoint Online environment.

• Leverage PowerShell scripting for bulk operations, reporting, and automations.

5. Integration and Automation: (Optional)

• Integrate SharePoint Online with other Microsoft 365 tools like Teams, OneDrive, and Power Automate.

• Utilize Power BI and Power Apps (good to have) to enhance reporting and dashboard capabilities.

Required Skills and Qualifications:

• Hands on experience in SharePoint Online administration.

• Expertise in SharePoint Online architecture, site design, and workflows.

• Proficiency in PowerShell scripting for administration and automation.

• Hands-on experience with Microsoft 365 services, including Teams, OneDrive, and Exchange Online.

• Strong understanding of security, compliance, and governance in a cloud environment.

• Experience working in a 24x7 global support environment.

• Excellent communication and problem-solving skills.

Good to have Skills (Good to Have):

• Familiarity with Power BI and Power Apps for custom reporting and app development.

• Knowledge of Power Automate for business process automation.

• ITIL certification or experience in ITIL-based environments.

Shift: 24/7 & 5 days working WFO