- Posted 11 days ago
- Be among the first 40 applicants
Job Description
- Assist SBU Head in preparing financial budgets and budgets for manpower, capital and operations expenditure.
- Ensure inspection operations are further enhanced as per SGS policy and client requirements.
- Monitor scheduling of inspections and ensure execution is done as per client s SOP with available resources.
- Maintain high LC by continuously monitoring expense against revenue.
- Maintain daily activities of staff and other resources to optimize expenses and profitability.
- Assist in developing existing and new business through regular client contacts and satisfaction.
- Monitor performance and investigate any problems/complaints with a view to improvement of operations to zero defect as the ultimate goal.
- Act as interface between client and execution team. Work closely with SGS overseas offices.
- Communicate and coordinate with clients and handle their claims and complaints.
- Maintain quality level in department and ensure key performance indicators are strictly followed.
- Maintain standards and technical capabilities to meet and satisfy demands set by the clients and / or any statutory authorities.
- Approve certificates, reports and invoices, as required within specified timeframe.
- Co-ordinate with customer for analysis of complaints, prepare investigation reports and follow up of short term and long-term corrective action.
- Draft, negotiate and secure contracts for local and international clients
- Manage pre and post contract commercial issues, including credit and collection
- Manage operations to ensure adequate efficiency, productivity and the best quality of execution
- Ensure timely and accurate reporting to customers
- Responsible for handling the complaints in coordination with the location Manager and Quality Manager.
- Collect data on training needs; identify suitable programs, coordinating with technical auditors for nominating candidates from the team.
- Lead, coach and develop branch inspection team.
- Apply discipline and grievance procedure according to the company s policies and guidelines.
- Managerial review of quality documents, files, invoices, capability matrix and job execution matrix.
- Undertake other assignments as identified by the NQM towards ensuring delivery of inspections services according to quality procedures and/or compliant with accreditation requirements.
Qualifications
- Essential : Degree in Textiles / Apparels.
- Desirable : Experienced in Production Quality control
- Specialization : Experience in Operations majorly with added experience in Business development with Good communication skills
More Info
Key Skills
About Company
SGS is the world’s leading Testing, Inspection and Certification company. We operate a network of over 2,500 laboratories and business facilities across 115 countries, supported by a team of 99,500 dedicated professionals. With over 145 years of service excellence, we combine the precision and accuracy that define Swiss companies to help organizations achieve the highest standards of quality, compliance and sustainability. Our brand promise – when you need to be sure – underscores our commitment to trust, integrity and reliability, enabling businesses to thrive with confidence. We proudly deliver our expert services through the SGS name and trusted specialized brands, including Brightsight, Bluesign, Maine Pointe and Nutrasource. Community Guidelines SGS encourages all fans of this page to participate in conversations through questions and comments. Any comments arising from persons sharing or reproducing any communications published by SGS is not controlled or endorsed by SGS. We want to promote an informative and enjoyable environment within this community. We therefore ask that you post content that is both relevant and respectful and you follow LinkedIn's Professional Community Guidelines. Posts will be removed if they are: - Offensive, defamatory, discriminatory or obscene - Fraudulent, deceptive or misleading - In violation of any intellectual property rights - In violation of any law or regulation - Abusive, harassing, stalking or attacking others - Trolling or deliberate disruption of discussion - Commercial solicitations or personal promotion - Spam or link baiting Intellectual Property Statement Except where expressly stated otherwise, all intellectual property rights, including copyright and trademarks, in any and all communications and materials in any form published by or on behalf of SGS are owned by © SGS Société Générale de Surveillance SA (2025).
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