We are seeking a skilled SFDC Business Analyst with experience in Net Zero initiatives to join our team in India. The ideal candidate will play a crucial role in driving our Salesforce projects and supporting our sustainability goals.
Responsibilities
- Gather and analyze business requirements related to SFDC and Net Zero initiatives.
- Collaborate with stakeholders to define project scope and objectives.
- Develop and maintain documentation for business processes and system functionalities.
- Assist in the configuration and customization of Salesforce to meet business needs.
- Conduct user acceptance testing and provide support during implementation.
- Monitor and report on project progress and performance metrics.
- Provide training and support to end-users on SFDC functionalities.
Skills and Qualifications
- Bachelor's degree in Business Administration, Information Technology, or a related field.
- 2-5 years of experience as a Business Analyst, preferably with SFDC.
- Strong understanding of Salesforce platform and its functionalities.
- Knowledge of Net Zero initiatives and sustainability practices.
- Proficient in data analysis and reporting tools.
- Excellent communication and interpersonal skills.
- Ability to work collaboratively in a team environment.
- Strong problem-solving skills and attention to detail.
