Skills:
TPM, serviceNow TPM, TPSM, Technology Provider Service Management (TPSM), Scripting, Integration, API integration,
Job Title: ServiceNow TPM Developer
Location: Remote / Coimbatore / Hyderabad
Experience: 4 to 8 years
Job Summary: We are seeking a skilled ServiceNow TPM Developer to join our dynamic team. The ideal candidate will have a solid background in ServiceNow platform development, particularly with Technology Provider Service Management (TPSM) modules, and experience in IT service management processes. This role involves collaborating with cross-functional teams to design, implement, and enhance ServiceNow applications and modules.
Key Responsibilities
- Design, develop, and implement ServiceNow applications and modules, including Technology Provider Service Management (TPSM), tailored to organizational needs.
- Collaborate with business analysts and stakeholders to gather requirements and translate them into technical specifications.
- Customize and configure ServiceNow modules such as Incident, Change, Problem, Asset Management, and TPSM.
- Develop and maintain ServiceNow workflows, business rules, and scripted APIs specific to TPSM functionalities.
- Perform system integrations with other enterprise applications and third-party tools.
- Ensure adherence to best practices in ServiceNow development and implementation.
- Conduct unit testing and troubleshoot issues to ensure high-quality deliverables.
- Provide technical support and training to end-users as needed.
- Stay updated on ServiceNow features, enhancements, and best practices to recommend improvements, especially in TPSM.
Qualifications
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- 3 to 7 years of experience in ServiceNow development and implementation, with a focus on TPSM.
- Strong understanding of IT service management (ITSM) processes and ServiceNow modules, including TPSM.
- Proficiency in JavaScript, HTML, CSS, and ServiceNow APIs.
- Experience with ServiceNow scripting (Business Rules, Client Scripts, Script Includes).
- Familiarity with ServiceNow integrations using REST and SOAP web services.
- ServiceNow Developer Certification is a plus.
- Excellent problem-solving skills and attention to detail.
- Strong communication and collaboration skills.
Preferred Skills
- Experience with Agile methodologies.
- Knowledge of ITIL framework and best practices.
- Familiarity with ServiceNow Discovery and Orchestration modules.
