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ServiceNow Support

4-8 Years
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  • Posted 25 days ago
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Job Description

  • 4+ years of experience with ServiceNow is required for hands-on design, development, and deployment experience with the Service-now platform.
  • 2-3 years of Experience with ServiceNow the GRC and IRM in an enterprise production environment.
  • Service now implementation experience of solutions (configuration and customization) for all components of the ServiceNow GRC product.
  • Ability to assess vendor security within Compliance and Risk applications.
  • Ability to leverage ServiceNow GRC tools to track, monitor, report, and remediate findings.
  • Import data into GRC application tables. Execute functional component testing on GRC workflows.
  • Knowledge of ServiceNow fundamentals in ITSM modules (Incident, Problem, Change, CMDB & Asset, Service Catalog).
  • The candidate will be responsible for analyzing business process maps and requirements, admin, maintenance and support of existing processes and functionality, and development of new processes according to ITSM best practices and using ServiceNow.
  • Experience in working with cloud platforms, such as AWS, Azure, or Google Cloud
  • Experience in using ServiceNow plugins, such as MID Server, Pattern Designer, and Service Graph Connector
  • Experience in creating and maintaining custom patterns, probes, sensors, and schedules for ServiceNow Discovery
  • Experience in designing and implementing service maps and configuration items for ServiceNow Service Mapping
  • Experience in managing and optimizing cloud resources and costs for ServiceNow Cloud Management
  • Experience in configuring and using event sources, rules, alerts, and actions for ServiceNow Event Management
  • Experience in migrating and integrating data and applications from legacy systems to ServiceNow ITOM
  • Handon experience in implementing various integration using REST, SOAP, Integration hub, store apps and plugins etc.
  • ServiceNow mainline certification CSA/CAD/CIS of GRC

More Info

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Open to candidates from:
Indian

About Company

PGC Digital, the brand identity of PradeepIT Global Consulting Pvt Ltd, is a Singapore-based global IT services and consulting company. As a trusted partner of SAP, Microsoft, Salesforce, and AWS, we provide enterprise solutions, IT consulting, automation, and IT-enabled services worldwide. Headquartered in Singapore, with an offshore delivery center in Bangalore, India, we have a strong presence in the UK, USA (Florida), Canada, UAE, and India. Our Bangalore hub drives innovation and global operations. Key Highlights 750+ Employees Worldwide (598+ in India) CMMI Level 3 & ISO 9001 & 27001 Certified Great Place to Work® & Best Place to Work for Women Business Units IT Consulting – Digital strategy, advisory, and transformation Enterprise Solutions – CRM, ERP, HCM, HXM implementation ITeS – BPO, KPO & Call Center Services Automation & IT Support Services – AI-driven & infrastructure solutions Engagement Models Extended Team | Dedicated Team | Managed Services | ODC | Staff Augmentation Expertise SAP ECC to S/4HANA Migration Data Management – ETL, SAP Datasphere, SAP MDG Cloud, AI, and Digital Transformation We help businesses achieve agility, scalability, and innovation.

Job ID: 122191797

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