Description
About the Role :
We are seeking an experienced ServiceNow Solution Architect to lead end-to-end solution design and delivery within the Financial Services Operations (FSO) domain. The ideal candidate will bring deep technical expertise, strong business acumen, and a collaborative mindset to drive scalable, compliant, and high-performing platform solutions.
Key Responsibilities
- Lead end-to-end solution design leveraging ServiceNow Financial Services Operations (FSO) and App Engine Studio.
- Define scalable and reusable architectures for automation, data validation, and third-party integrations (e.g., Fiserv, Verafin, DocuSign, Salesforce).
- Collaborate closely with business analysts, developers, and QA teams to align solutions with functional and technical requirements.
- Oversee platform performance, data integrity, and governance compliance, ensuring adherence to security and regulatory standards.
- Participate in agile ceremonies, including sprint reviews and client workshops, to validate and refine solution approaches.
- Provide technical leadership and mentorship to development teams to ensure best practices in ServiceNow 7+ years of experience working on ServiceNow implementations.
- 3+ years of experience as a Solution Architect within the ServiceNow ecosystem.
- Proven expertise with Financial Services Operations (FSO), App Engine, and Integration Hub.
- Strong understanding of financial operations workflows, compliance requirements, and data governance principles.
- Hands-on experience with integration frameworks and automation design patterns.
- Excellent communication and stakeholder management skills.
- Fluency in English is required; Spanish or Portuguese is a plus.
(ref:hirist.tech)
