Job Role: ServiceNow Presales Consultant
Job Description
Aelum Consulting is currently seeking a Presales Solution Consultant to provide technical sales partnership and to provide customers within the enterprise and commercial space with product and solution guidance. Aligned to a portfolio of accounts in the Like Manufacturing and other verticals, the Solution Consultant will participate in the growth of the customer by utilising world-class technical pre-sales techniques to communicate the power, extensibility, and ease-of-use of the ServiceNow platform.
What you get to do in this role:
The Solution Consultant is a pre-sales technical consultant with the advanced ability to develop, position and provide technology-based solutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory.
- Responsible for understanding business and technical problems addressed by ServiceNow products including business transformation, operational efficiency, key regulations & resilience, evolving business needs, security, etc.
- Routine interaction with C-Suite Executives
- Interview customers both face to face and remotely to uncover their technology architecture and business needs.
- Partner with the sales teams in the customer account and strategy planning
- Lead non-technical discussions with your customers to help define objectives that ServiceNow can address and their business value
- Sell the value of our solution, not just the features and functions of the products
- Support and sometimes lead regional marketing events user conferences, trade shows, webinars, etc
- Demonstrations of the product, both standard and tailored to prospects and existing customers, both onsite and via video conference.
- Collaborate in the creation of product demo scripts and scenarios.
- Develop a deep understanding of the ServiceNow platform so you can be consultative and provide customers guidance and best practices in designing their solution
- Responding to Request for Information/Proposal documents
- Staying current on product developments/releases to a level required to brief customers on product roadmaps, deliver product demos and leading POV/POC cycles.
- Staying current on competitive analyses and understanding differentiators between the company and its competitors.
- In conjunction with Sales Personnel and Professional Services, conduct transition briefings - communicate commitments, set expectations in preparation for deployment
- Act as the ServiceNow subject matter expert at Executive briefings/marketing events.
Qualifications
To be successful in this role you have:
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analysing AI-driven insights, or exploring AI's potential impact on the function or industry
- Expertise (10+years) of enterprise software pre-sales solution consulting or engineering experience essential
- Experience working with and selling to enterprise level companies across verticals.
- Experience selling complex multi-product or cross-platform software solutions
- Exhibits a degree of technical expertise and understanding, with the aptitude to learn new technology and solutions quickly
- Able to articulate and logically communicate concepts with both technical and non-technical audiences.
- Exceptional communication and presentation skills including technical and business concepts to a variety of audiences including C-level
- Understanding of working in complex matrix sales organisation
- Commercially savvy, with the ability to understand the bigger picture and the business drivers around IT
- Territory management skills and account strategy skills, including pipeline building and working with Sales counterpart to guide execution excellence
- Business Travel, as necessary. Regular attendance in the offices in Dublin expected
- This is a hybrid working environment so weekly presence in the office in London or Staines when not with customers
