Desired Competencies (Technical/Behavioral Competency)
Must-Have
- At least 5+ years experience required with Hands-on design, development, and deployment experience with ServiceNow SecOps applications, including Security Incident Response, Vulnerability Response, and Threat Intelligence.
- Security Knowledge: Understanding of security operations, incident response, vulnerability management.
- Proficiency in ServiceNow platform configuration (e.g., workflows, forms, UI policies, ACLs).
- Familiarity with relational databases (e.g., MySQL, SQL Server).
- Experience working with Agile teams, methodologies, and tools in a virtual environment.
- Strong knowledge of ServiceNow CMDB, ITSM, ITOM, and Security Operations workflows.
- Proficiency in ServiceNow Scripting (JavaScript, GlideScript, Business Rules, Script Includes, REST APIs).
- Experience integrating ServiceNow with SIEM, SOAR, vulnerability management, and risk platforms.
- Hands-on experience with automated workflows, playbooks, and security orchestration.
- Familiarity with cybersecurity frameworks (MITRE ATT&CK, NIST, ISO, GDPR, SOC 2, HIPAA, PCI-DSS, etc.).
Good-to-Have
- Skill in MEAN (MongoDB / Any DB, Express JS, Angular JS, Note JS)
- JavaScript, Bootstrap, Python, SSH and .NET Framework/Java
- Certified ServiceNow System Administrator (CSA)
- Certified Implementation Specialist SecOp
