- Leading the scrum team using agile methodology and scrum practices to enable successful delivery and ways of working among the EB & ATM team
- Coordinating sprint planning, retrospective meetings, daily stand-ups, and supporting leadership scrum and other delivery cadences to ensure agile delivery and fast iteration.
- Removing project impediments that stand in the way of team productivity and performance.
- Identifying and engaging the relevant stakeholders and business partners to design the delivery of the appropriate cadence for stakeholder engagement with their buy-in.
- Working with leads to handle new requests and remediate backlog.
- Proactively identifying potential impediments or risks and problem-solving or escalating appropriately.
- Being the point of contact for external communications (e.g., stakeholders) and designing change communication strategy in partnership with business partners.
- Developing communication strategy and leading and managing execution with advanced copywriting editing and storytelling.
- Using insights and SME input to create impactful communication and effective collaboration via different channels and medium.
- Coaching the development team in organizational environments in which Scrum is not yet fully adopted and understood.
- Creating transparency in processes and resolving conflicts.
Candidate Qualifications
We are looking for an experienced ServiceNow Scrum Master with 5+ years of experience in Agile methodologies, Scrum, and project management. The candidate should possess strong communication, problem-solving, leadership, and collaboration skills to drive teams effectively, and the ability to lead the team through change and cultural transformation.
Required Skills
- Strong knowledge of Agile methodologies, Scrum, and project management tools.
- Excellent problem-solving, collaboration, and leadership skills.
- Strong communication, presentation, and stakeholder management skills.
- Ability to coach and lead the team to meet the delivery goals.
