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bce global tech

ServiceNow QA Engineer

bce global tech
Bengaluru, India
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Job Description

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Role Overview

As a QA Analyst, you will play a key role in ensuring that software products meet the highest quality standards.You will be responsible for executing manual and automated tests, identifying issues, and collaborating with cross-functional teams to deliver reliable and efficient solutions.

Key Responsibilities

  • Execute manual and automated testing throughout the product or solution lifecycle.
  • Conduct tests and analyze results related to ServiceNow integrations and third party tools.
  • Report identified anomalies, track root causes, and collaborate with development teams to resolve issues.
  • Maintain and optimize test suites based on evolving customizations or configurations.
  • Monitor QA performance indicators (KPIs) to assess process quality and efficiency.
  • Contribute to the continuous improvement of QA processes, tools, documentation, and communication.
  • Collaborate with development, product, and operations teams to ensure comprehensive functional coverage.
  • Stay informed about QA tools and practices to suggest improvements.

Preferred Qualifications

  • Proven experience as a QA Analyst.
  • Proficiency in manual testing and familiarity with automated testing
  • Experience with complex workflows, large-scale projects and ServiceNow integrations.
  • Strong organizational skills, attention to detail, analytical mindset and problem solving abilities.
  • Effective communication skills with both technical and non-technical stakeholders.

Assets

  • Experience in an IT and/or Telecommunications environment.
  • Knowledge of ServiceNow and its integrations.
  • ISTQB certification, QA micro-certifications, or ServiceNow certifications.
  • Experience with test management tools (e.g., TestRail, Zephyr) and bug tracking tools (e.g., Jira).

What We Offer

  • Competitive salaries and comprehensive health benefits.
  • Flexible work hours and remote work options.
  • Professional development and training opportunities.
  • A supportive and inclusive work environment.

More Info

Job Type:
Permanent Job
Industry:
Other
Function:
It
Employment Type:
Full time

About Company

bce global tech

Job ID: 147524299

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Last Updated: 16-05-2026 02:35:21 AM
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