ServiceNow Platform Architect

Horizontal Talent is hiring an experienced ServiceNow Platform Architect for its one of the esteemed clients in Bengaluru.

About Horizontal Talent:

Established in 2003, Horizontal Talent is a global staffing and workforce-solutions company specializing in IT, Digital & Creative, and Business & Strategy talent. We operate across the US, India, the UAE and Malaysia.

Location: Bengaluru

Work Mode: Hybrid – 2 days from office

Employment Type: Contract to Hire

Experience: 20+ years

Notice Period: Immediate to 30 days

Key Responsibilities:

• Own the architecture, scalability and governance of the ServiceNow CMDB.
• Drive CMDB maturity and alignment with the Common Service Data Model (CSDM).
• Design and optimize configuration management processes across ITSM, ITOM and ITAM.
• Build automation and integrations with AWS, GCP, Kubernetes, discovery tools and enterprise systems.
• Strengthen CI lifecycle management, data integrity, audit readiness and reporting.
• Collaborate with global platform architects, CMDB managers and cross-functional stakeholders.

Required Expertise:

ServiceNow CMDB, CSDM, ITSM, ITOM and ITAM

Enterprise and platform architecture

ITIL-aligned configuration and data-governance processes

Workflow automation and ServiceNow scripting

Cloud and third-party system integrations

ServiceNow CSA and relevant CIS certifications

Strong stakeholder-management and communication skills

Interested candidates can share their updated résumé at [Confidential Information].