ServiceNow Platform and Integration Developer

Job Title: Technical Consultant

Relevant Exp: 5+

Work Mode: Hybrid

Work Shift: 2PM-11PM

• Job Description:
  
  We are looking for a highly skilled Senior ServiceNow Platform and Integration Developer to join our ITSM team.
• In this role, you will lead the development, customization, and integration of the ServiceNow platform to support enterprise-wide business processes.
• You will design and implement scalable, maintainable, and secure solutions, ensuring smooth integrations between ServiceNow and other enterprise systems.
• Candidates will be experienced in leading ServiceNow engagements end to end,
  In addition, the successful candidate(s) will be responsible for, but not limited to, the following duties:
  • Design and implement advanced solutions on the ServiceNow platform including workflows, UI policies, business rules, client scripts, and custom applications.
  • Configure and enhance core modules such as Incident, Problem, Change, Request, CMDB, Knowledge, and Asset Management.
  • Leverage Flow Designer and Integration Hub to build low-code/no-code workflows.
  • Manage platform upgrades, patching, and deployments using best practices.
  • Lead development of robust integrations between ServiceNow and external systems using REST, SOAP, MID Servers, JDBC, and other technologies.
  • Build and manage secure authentication mechanisms including OAuth, Basic Auth, and certificates.
  • Develop and maintain custom APIs, web services, and data synchronization jobs.
  • Enforce coding standards, performance optimization, and reusability of components.
  • Contribute to platform architecture decisions and solution designs.
  • Participate in code reviews, QA testing, and production support.
  • Work with business analysts, process owners, and other developers to gather requirements and translate them into technical solutions.
  • Collaborate with security and infrastructure teams to ensure compliance and data integrity.

• Contribute to the development of Fujitsu IP solutions in ServiceNow.
• Coach and advise other Developers.

Skills and Experience Requirements:
• Bachelor's degree with at least 5 years of ServiceNow development experience, including integrations.
• Understanding of ServiceNow platform capabilities, architecture, and development patterns.
• Experience with JavaScript, Glide API, REST/SOAP APIs, Integration Hub, and MID Servers.
• Experience with key modules like ITSM, CMDB, and Flow Designer.
• Knowledge of security protocols, data privacy, and integration best practices.
• Demonstrated understanding of ITIL practices
• Excellent written and oral communication skills.
Skills and Certifications
• ServiceNow Certified Implementation Specialist – CMDB, Discovery, or ITOM.
• ServiceNow Certified Application Developer or Certified System Administrator.
• Experience with ServiceNow ITOM, HRSD, SecOps, or custom app development.
• Familiarity with Agile/Scrum methodologies and CI/CD tools.
• Exposure to cloud platforms like AWS, Azure, or GCP in an integration context.
• ITIL v3 certification
• Excellent analytical and problem-solving skills
• Excellent verbal and written communication skills
• Strong presentation development and Customer Presentation skills
• Successful teamwork experience & demonstrated leadership abilities.