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ServiceNow Now Assist

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  • Posted 5 hours ago
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Job Description

Job Summary For ServiceNow Now Assist Role

  • Design and implement ServiceNow Now Assist (GenAI) capabilities
  • Develop Agent Assist and Case Assist features
  • Enable Incident and Case Summarization functionalities
  • Generate Knowledge Articles using GenAI
  • Enhance Conversational AI and Virtual Agent solutions
  • Integrate Workflow and Task Intelligence powered by GenAI
  • Establish GenAI governance and responsible AI practices
  • Define adoption guardrails for GenAI solutions
  • Ensure alignment of GenAI capabilities with enterprise data, security, and compliance policies

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Job ID: 147479437