ServiceNow Now Assist
ServiceNow Now Assist
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Job Description
Job Summary For ServiceNow Now Assist Role
- Design and implement ServiceNow Now Assist (GenAI) capabilities
- Develop Agent Assist and Case Assist features
- Enable Incident and Case Summarization functionalities
- Generate Knowledge Articles using GenAI
- Enhance Conversational AI and Virtual Agent solutions
- Integrate Workflow and Task Intelligence powered by GenAI
- Establish GenAI governance and responsible AI practices
- Define adoption guardrails for GenAI solutions
- Ensure alignment of GenAI capabilities with enterprise data, security, and compliance policies
More Info
Key Skills
Agent Assist
ServiceNow Now Assist
compliance policies
Conversational AI
Case Assist
Workflow and Task Intelligence
Virtual Agent solutions
Incident and Case Summarization
GenAI
AI governance
About Company