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Tata Consultancy Services Limited

Servicenow ITSM Technical LEAD

Tata Consultancy Services Limited
Hyderabad, Bengaluru
5-10 Years
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Job Description

Key Responsibilities

Solution Design and Architecture

  • Lead the design and architecture of ServiceNow solutions, including integrations aligned with industry best practices.
  • Develop end-to-end architectural plans that leverage ServiceNow platform capabilities to meet business objectives.

Implementation and Integration

  • Oversee implementation of ServiceNow modules with seamless integration into existing systems.
  • Configure and customize components such as ITOM, catalog items, UI scripts, and ACLs to meet specific client needs.

Technical Leadership

  • Provide technical leadership to development and implementation teams throughout the project lifecycle.
  • Ensure adherence to development best practices, performance optimization, and security standards in ServiceNow.

Stakeholder Collaboration

  • Collaborate with clients and internal teams to gather requirements and ensure alignment of proposed solutions.
  • Act as a trusted advisor on ServiceNow platform capabilities and recommended practices.

Continuous Improvement

  • Stay updated with advancements in the ServiceNow ecosystem and related technologies.
  • Identify areas for improvement and implement enhancements to improve platform efficiency and effectiveness.

More Info

Job Type:
Permanent Job
Industry:
Information Services
Role:
Team Leader/Technical Leader
Function:
IT
Employment Type:
Full time
Open to candidates from:
Indian

About Company

Tata Consultancy Services Limited

A part of the Tata group, India's largest multinational business group, TCS has over 500,000 of the world’s best-trained consultants in 46 countries. The company generated consolidated revenues of US $22.2 billion in the fiscal year ended March 31, 2021, and is listed on the BSE (formerly Bombay Stock Exchange) and the NSE (National Stock Exchange) in India. TCS' proactive stance on climate change and award-winning work with communities across the world have earned it a place in leading sustainability indices such as the MSCI Global Sustainability Index and the FTSE4Good Emerging Index.

Job ID: 133342469

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Last Updated: 25-11-2025 04:00:07 AM
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