ServiceNow ITSM + ITOM Technical Consultant

Role:ServiceNow Technical Consultant

Experience: 5+yrs

Shifts:2 PM to 11 PM IST.

Work Shift: Hybrid

Role and Accountabilities:

This will suit an experienced ServiceNow professional with a successful recent track record of implementing ServiceNow solutions specifically ITSM and ITOM. The ideal candidate will want to prove themselves quickly to get a reputation for success in this large and passionate organization.

Candidates will be experienced in leading ServiceNow engagements end to end,
In addition, the successful candidate(s) will be responsible for, but not limited to, the following duties:
Providing hands-on ServiceNow related development expertise, supporting a range ServiceNow based consulting initiatives.
Work closely with a team of architects, SMEs, process consultants in end-to-end implementations
Configure and develop enhancements on the ServiceNow platform to meet business needs for modules - ITSM and ITOM.
Communicate technical problems and solutions to both technical and non-technical audiences.
Document and gain acceptance / approvals of selected final solutions.
Execute technical solutions in capacity as a technical consultant / Developer.Qualifications
Skills and Experience Requirements:
Bachelor's degree with at least 4 years of ServiceNow development experience
Development experience on the ServiceNow platform including customization of applications such as ITOM, ITSM and custom apps.
Experience with implementation of custom integrations (REST/SOAP, Flow Designer, Data Stream, Scripted REST API)
At least two full lifecycle ServiceNow implementations
Programming expertise in Java, JavaScript or other functional programming languages
Demonstrated understanding of ITIL practices
Excellent written and oral communication skills.
Skills and Certifications
ServiceNow certifications - Service Now System Administrator, Certified Implementation Specialist is preferred in ITSM and ITOM Product lines
ITIL v3 certification
Excellent analytical and problem-solving skills
Excellent verbal and written communication skills
Strong presentation development and Customer Presentation skills
Successful teamwork experience & demonstrated leadership abilities