ServiceNow ITSM / ITOM / CMDB Developer

5-7 Years

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Early Applicant

Job Description

Experience: 5+ years
Locations: Pune, Hyderabad, Nagpur, Bangalore, Mumbai

Responsibilities:

Develop and configure ServiceNow ITSM modules: Incident, Problem, Change, Request.
Implement workflows, business rules, client scripts, UI policies, and notifications.
Integrate ServiceNow with external systems using REST/SOAP APIs.
Maintain CMDB and ensure data accuracy and integrity.
Support ITOM processes like Discovery, Service Mapping, and Event Management.

Requirements

Required Skills & Qualifications:

Strong understanding of ITSM processes and ITIL framework.
Experience with ITOM and CMDB implementation.
Proficiency in JavaScript, HTML, CSS, GlideScript, and ServiceNow APIs.
Experience with Service Portal and Flow Designer.
Preferred: ServiceNow certifications (CSA, CAD, ITSM, ITOM Implementation Specialist).