ServiceNow ITSM&CSM Developer

About Company:-

Our client is a trusted global innovator of IT and business services. They help clients transform through consulting, industry solutions, business process services, digital & IT modernization and managed services. Our client enables them, as well as society, to move confidently into the digital future. We are committed to our clients long-term success and combine global reach with local client attention to serve them in over 50 countries around the globe.

Job Title: ServiceNow Developer (ITSM & ITOM)

Location: PAN India Bangalore (Global village Tech Park) / Hyderabad (Rai Durg) / Mumbai (Powai / Mahape) / Chennai (DLF IT Park) / Pune (Shivajinagar) / Noida (Candor Techspace, Industrial Area) / Gurgaon (Ambience Island, DLF Phase 3) / Kolkata (Merlin Infinite, Salt Lake Electronics Complex)

Experience: 5 to 7 Years

Employment Type: Contract to Hire

Work Mode: Hybrid

Notice Period: Immediate Joiners Only

Job Description:

5+ years of overall industry experience At least 4+ years of experience in ServiceNow ITOM domain

Strong knowledge of ServiceNow ITOM modules Discovery Service Mapping Event Management Orchestration

Deep understanding of CMDB design data integrity and dependency mapping

Familiarity with ITIL and ITOM best practices

ServiceNow Certified System Administrator CSA and ITOM related certifications

Excellent communication and stakeholder management skills

Good to Have Skills

Exposure to ServiceNow ITOM integrations with monitoring tools eg SolarWinds Nagios Splunk

Knowledge of cloud discovery and hybrid infrastructure management

Experience with automation frameworks and orchestration workflows

Advanced ITIL certifications or ServiceNow Implementation Specialist certifications

Familiarity with DevOps and AIOps concepts.