Servicenow ITSM & CSM Developer

About Company: They balance innovation with an open, friendly culture and the backing of a long-established parent company, known for its ethical reputation. We guide customers from what's now to what's next by unlocking the value of their data and applications to solve their digital challenges, achieving outcomes that benefit both business and society.

Job Title: ServiceNow CSM Developer

Location: PAN India Bangalore (Global village Tech Park) / Hyderabad (Rai Durg) / Mumbai (Powai / Mahape) / Chennai (DLF IT Park) / Pune (Shivajinagar) / Noida (Candor Techspace, Industrial Area) / Gurgaon (Ambience Island, DLF Phase 3) / Kolkata (Merlin Infinite, Salt Lake Electronics Complex)

Experience: 5 to 10 Years

Employment Type: Contract to Hire

Work Mode: Hybrid

Notice Period: Immediate Joiners Only

Job Description:

Candidate should have experience in CSM, SOM ,Integration

5 Years of ServiceNow design development and implementation experience including integrations with third party tools

ServiceNow development configuration of Customer Service Management and Order Management

Hands on experience in JavaScript as an individual contributor

Process understanding of customer service management and order management

Good Experience in ServiceNow modules and custom applications including CSM module implementation development

Good experience in Service Portal and Content Management development

Good experience in web based Integration SOAP REST and any other type of integration

Good knowledge of Service Request Management and Workflows

Experience in managing Client discussion and Requirement gathering

Good communication and presentation skill

Proficiency with AJAX.