Must have:
ServiceNow IRM, GRC, Policy & Compliance, ServiceNow GRC Architecture, ServiceNow scripting: Business Rules, Client Scripts, Script Includes
Detailed JD
ServiceNow IRM Developer to support the implementation and customization of the ServiceNow Integrated Risk Management (IRM) platform, with a strong focus on Policy & Compliance. The role involves initial IRM setup, configuration of PoC applications, control customization, entity scoping, and development of custom reports aligned with business and regulatory requirements.
- Perform initial setup and base configuration of ServiceNow IRM Policy & Compliance modules as per customer requirements.
- Configure PoC applications, including setting up contact partners and foundational IRM components.
- Import and manage custom controls and compliance documents into the IRM framework.
- Configure Entity Scoping in alignment with ServiceNow GRC Architecture and organizational structures.
- Customize Controls, Control Objectives, and related components to align with Business Activity Model (BAM) requirements.
- Adapt PoC applications to meet client-specific compliance and governance needs (e.g., Bertelsmann-specific requirements).
- Configure and enhance OOTB IRM reports and dashboards.
- Work closely with architects, business analysts, and stakeholders to translate compliance requirements into technical solutions.
- Support testing, UAT, and deployment activities for IRM implementations.
- Provide documentation and knowledge transfer for configured solutions.
Certificates:
- ServiceNow Certified System Administrator (CSA)
- ServiceNow IRM / GRC certification