Job Title
ServiceNow Integration / Migration
Location
Pune
Job Type and Work Profile
Permanent Full Time | Work Profile- Hybrid
Years of Exp
7 to 10 Years
About the role
We are seeking for a skilled and experienced ServiceNow Integration / Migration specialist. The ideal candidate will have 7 to 10 years of experience in leveraging the ServiceNow ITSM, ITOM, other modules and possesses a deep understanding of Integration and migration techniques. This role involves collaborating with different engineering team stakeholders to ensure successful integration implementation, transitions, optimizing functionality and driving innovations.
Key Responsibilities, Requirements& Qualifications
Integration
- Design and implement integration solutions between ServiceNow and third-party platforms, ensuring compatibility and performance.
- Analyze client requirements to identify integration points and create detailed technical design documents.
- Develop custom APIs, workflows, and scripts to facilitate integrations.
- Collaborate with cross-functional teams for testing and debugging integration challenges.
- Continuously monitor integrations to ensure smooth data flow and resolve any disruptions.
Migration
- Plan migration strategies for transitioning data and configurations from legacy systems to ServiceNow.
- Conduct thorough assessments of existing systems and data structures to ensure data integrity during migration.
- Execute migrations, including data mapping, extraction, transformation, and loading (ETL) processes.
- Ensure minimal downtime and disruption during migration activities.
- Perform post-migration validation and testing to confirm accurate functionality and data fidelity.
Support and Maintenance
- Provide technical support and troubleshooting for integration and migration issues.
- Conduct training sessions for users and administrators to ensure familiarity with new systems and processes.
- Keep up-to-date with ServiceNow platform upgrades and apply best practices for maintenance.
Expertise & Skills required
- Extensive knowledge of ServiceNow platform capabilities, modules, and APIs.
- Proficiency in scripting languages such as JavaScript, Python, and PowerShell.
- Experience with integration tools like REST, SOAP, and ODBC.
- Experience and knowledge in TMF API framework
- Strong understanding of ETL processes and database management.
- Knowledge of ITSM frameworks and methodologies.
- Professional certification in ServiceNow is highly desirable.
- Excellent problem-solving and analytical skills.
- Strong communication abilities to interact with technical and non-technical stakeholders.
- Ability to work in a team-oriented environment.
Immediate Joiners only
