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Work Location:- Bangalore / Hyderabad/ Pune
Experience:- 6- 10 years
Servicenow ITSM HRSD
Key Technical Skills, Experience and Knowledge
• At least 5-6 years of ServiceNow experience, including custom development, configuration.
• At least 2-3 years of ServiceNow team lead experience.
• ServiceNow scripting experience using JavaScript, HTML, CSS, XML and REST/SOAP Web Services. • Understanding and experience of Business Rules, Script Includes, UI Actions and all scripted aspects of ServiceNow.
• Customize ServiceNow UI and Service Portal through use of UI pages, CMS, CSS and Service Portal widgets. • Strong knowledge of integrations and migrations.
• Deep understanding of ITIL. • Strong understanding of ServiceNow administration settings.
• Deep functional and technical knowledge of the ServiceNow platform as well as experience delivering medium to large-scale ServiceNow implementations
• Performs well in an agile environment with constant feedback and interaction with the team.
• Ability to accurately estimate level of effort/duration on projects and tasks.
• A positive attitude and perseverance required to troubleshoot/resolve complex technical issues whilst balancing multiple priorities.
• Demonstrated ability to troubleshoot technical issues.
• Strong knowledge in application development life cycle
• Executes design activities leveraging knowledge of all application design techniques; Ensures design is consistent with solution architecture; Ensures adherence to design standards; Performs technology proofs-of-concept to support design approaches
• Execute construction of solution that leverages knowledge of designated programming language(s) and ensures consistency with proposed design approach; Initiates peer reviews of system code; Establishes standards and leading practices
• Experience working with geographically distributed and culturally diverse work groups
• Strong written and verbal communication skills with the ability to present to IT and business leaders
• Demonstrated ability to stay current with development best practices, existing and emerging technology platforms, and industry trends
• Experience with formal software development methodologies, with a focus on Agile
Certifications
• ServiceNow Certified Systems Administrator is a must.
• ServiceNow Implementation Specialist & CAD is a great bonus.
Essential competencies
• High degree of technical expertise in relevant areas
• Team Orientation and Team lead
• Motivated team player willing to learn from others
• Analytical, logical, thorough and methodical
• Problem management skills
• Able to work without supervision using their initiative to be creative in solution design
• Excellent interpersonal manner, communication skills & customer focussed
Job ID: 116656617
Skills:
ServiceNow Scripting, Case Management, HRSD, ServiceNow Developer, Employee Service Center
Skills:
HTML, CSS, Angularjs, Javascript, Apis, HRSD
Skills:
Javascript, ServiceNow development, HRSD development, ServiceNow scripting, Flow Designer, UI customization, Acls
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