Servicenow GRC Developer / Lead

Roles & Responsibilities

• Hands-on design, development, and deployment experience with the ServiceNow platform
• Experience implementing and managing ServiceNow GRC (Governance, Risk, and Compliance) and IRM (Integrated Risk Management) in an enterprise production environment
• Strong implementation experience including solution configuration and customization for all components of the ServiceNow GRC product and Audit Management
• Solid knowledge of ServiceNow ITSM modules, including:
• Incident, Problem, Change, CMDB, Asset, and Service Catalog
• Ability to assess vendor security using Compliance and Risk applications
• Proficient in leveraging ServiceNow GRC tools to track, monitor, report, and remediate findings
• Strong scripting skills, proficient in JavaScript and ServiceNow JavaScript APIs
• Experience working with Agile teams, methodologies, and tools in a virtual/remote environment
• Ability to create and manage:
• Business Rules, Client Scripts, Script Includes, UI Policies, ACLs, Data Policies, UI Scripts
• Capable of troubleshooting basic configuration/script issues
• Proven ability to manage multiple complex tasks simultaneously
• Able to work both independently and collaboratively with customers and delivery teams on implementations and remote services
• Regularly attends and actively participates in project meetings, including:
• Requirements review, validation sessions, and SCRUM ceremonies
• Excellent communication, presentation, and writing skills
• Passion for advising and guiding customers to maximize product value and stay updated with latest ServiceNow features

Certifications & Qualifications

• ITIL Foundation certification
• ServiceNow Certified IRM Developer
• ServiceNow Certified System Administrator