ServiceNow GRC Architect

4-8 years
a month ago 33 Applied
certified job
Job Description

Role : ServiceNow GRC Architect

Location : Bangalore

Job Requirements :
Key Responsibilities :

Responsible for installation, configuration, customization of ServiceNow GRC Platform.
Integration of ServiceNow GRC with 3rd party tools/applications/platforms
Responsible for creating data upload/ mail merge templates for automated data feeds.
Participate in workflow analysis and workflow redesign.
Produce a detailed technical design document and effort estimation for Proposal to match clients requirements/expectations.
Conducting technical demos and working sessions with the client
Provide technical guidance to Business Analyst
Gathering requirements from the client
Advising the client on good practices and recommended solutions
Assigning and Reviewing work of technical consultants
Mentoring and assisting technical consultants
Champion Contender's delivery methodology and coach technical consultants

Technical Experience :
At least two of experience administering or configuring GRC applications, ideally Policy & Compliance, Risk and/or Vendor Risk Management.
At least 4 years of experience interacting with customers (internal or external)
Bachelor's degree in IT or other relevant field, or equivalent experience
Experience with the ITIL framework (ideally certified in ITIL Foundations)
Ability to develop on the ServiceNow platform including configuration of:
o Business Rules
o Client Scripts
o UI Policies
o Catalog Items and Order Guides
o Workflows
o Table and Form Layouts
o Dictionary Overrides
o Integration Hub and Flow Designer
o Script Includes
Strong JavaScripting experience
Excellent interpersonal and communications skills (oral and written)

Professional Attributes :
Experience leading a team to develop and configure ServiceNow.
Experience explaining ServiceNow solutions to business stakeholders.
Comfortable interacting with customers (internal or external) at all levels (technician to C-level)
Experience with Agile methodology (including story refinement, testing, and scrum)
Working knowledge of how configuration management factors into the ITIL framework
Working knowledge of ServiceNow SDLC
ServiceNow System Admin Certification



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