Role : ServiceNow Developer with Angular JS)
Experience : 5 to 10 years
Location : Bangalore
Keywords : ServiceNow Portal Developer with strong experience in AngularJS to design, develop, and enhance intuitive, high-performance ServiceNow Service Portal. The role focuses on delivering responsive, user-centric portal experiences while ensuring alignment with ITIL processes, ServiceNow best practices, and enterprise security standards.
Key Responsibilities
- Design, develop, and customize ServiceNow Service Portal using AngularJS.
- Customize Service CatLog items, Record Producers, and portal forms to support ITSM/ESM use cases.
- Ensure portal design aligns with ITIL processes (Incident, Request, Change, Knowledge).
- Optimize portal performance, reusability, and maintainability of AngularJS components.
- Collaborate with UX/UI teams to translate wireframes into functional portal designs.
- Support portal-related issues in Production and participate in root cause analysis.
- Adhere to ServiceNow SDLC, coding standards, and security/compliance guidelines.
- Document portal designs, configurations, and custom components for audit and operational readiness.
Required Skills & Qualifications
- Hands-on experience with ServiceNow Service Portal
- Strong expertise in AngularJS (1.x) in ServiceNow context.
- Experience developing Service Portal Widgets and custom UI components.
- Working knowledge of ServiceNow scripting:
- Client Scripts
- UI Policies
- Script Includes
- Glide Ajax
- Familiarity with ITSM modules (Incident, Request, Change, Knowledge).
- Experience integrating front-end components with backend data via REST APIs.
- Good understanding of browser compatibility, performance optimization, and security.
