ServiceNow Developer

Job Position: ServiceNow Developer (Service Portal + UI Builder + CSM)

Job Type: -Permanent

Location: Bengaluru

Experience: 7 to 12+ Years

Key Highlights (Based on Your Keywords)

• Service Portal + UI Builder + CSM → Strong Candidate Profile

• ServiceNow Next Experience Framework → Highly Preferred / Best Candidate Indicator

Key Responsibilities

• Design and develop ServiceNow Service Portal solutions including custom widgets, themes, and pages

• Build modern UI experiences using UI Builder and Now Experience Framework

• Implement and enhance Customer Service Management (CSM) modules

• Collaborate with stakeholders to gather requirements and translate them into technical solutions

• Develop reusable components and ensure best practices in UI/UX design

• Integrate ServiceNow with third-party applications via APIs

• Optimize portal performance and ensure responsiveness across devices

• Participate in code reviews, testing, and deployment activities

• Troubleshoot and resolve platform-related issues

Required Skills

• 7+ years of experience in ServiceNow development

• Strong hands-on experience with:

o Service Portal (widgets, client scripts, server scripts)

o UI Builder / Now Experience Framework

o Customer Service Management (CSM)

• Proficiency in JavaScript, AngularJS, HTML, CSS

• Experience with REST/SOAP integrations

• Strong understanding of ServiceNow data model and scripting

Preferred Skills

• Experience with ServiceNow Next Experience Framework

• Knowledge of Performance Analytics / Reporting

• Familiarity with Agile/Scrum methodologies

• ServiceNow certifications (CSA, CAD, CSM preferred)

Good to Have

• Experience working in enterprise-scale implementations

• Exposure to UI/UX best practices

• Ability to mentor junior developers