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Job Description

About The Opportunity

A fast-scaling digital transformation partner in the IT Service Management (ITSM) and enterprise automation space, we deploy cutting-edge ServiceNow solutions for Fortune 500 clients and mid-market innovators across India. We architect, implement, and optimize ServiceNow platforms to streamline IT operations, enhance workforce productivity, and enable intelligent automation via AI-powered workflows and low-code innovation.

Role & Responsibilities

  • Design, develop, and configure ServiceNow applications across ITIL modules (Incident, Problem, Change, CMDB) and custom business workflows.
  • Build scalable solutions using ServiceNow Studio, Flow Designer, and Scripted Business Rules—ensuring alignment with security, performance, and governance standards.
  • Integrate ServiceNow with external systems (e.g., Azure AD, Jira, SAP, Splunk) using REST/SOAP APIs, MID Server, and IntegrationHub.
  • Optimize platform performance through glide scripts, UI policies, client scripts, and backend automation (Scheduled Jobs, Data Policies).
  • Collaborate with stakeholders to translate business requirements into technical specifications and deliver end-to-end ServiceNow enhancements.
  • Support release management, perform UAT coordination, and maintain documentation for deployments and knowledge transfer.

Skills & Qualifications

Must-Have

  • ServiceNow Platform
  • ServiceNow Studio
  • Flow Designer
  • Client Scripts
  • Business Rules
  • REST API
  • IntegrationHub
  • CMDB

Preferred

  • ServiceNow Certified Application Developer
  • Experience with ServiceNow ITOM or CSM modules
  • Familiarity with App Engine or ServiceNow AI Search

Benefits & Culture Highlights

  • On-site collaborative workspace with top-tier infrastructure and innovation labs.
  • Accelerated career growth via exposure to global ServiceNow implementations and client portfolios.
  • Continuous learning culture with certified mentorship and certification reimbursement programs.

Skills: business rules,servicenow,flow,rest,cmdb

More Info

Job Type:
Industry:
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Key Skills

ServiceNow Studio

Flow Designer

ServiceNow Platform

IntegrationHub

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