ServiceNow Developer
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Job Description
ServiceNow Developer
Experience: 8-10 years
Relvent: 7 years
Location: Delhi, Hyderabad, Mumbai & Pune
MustHave Skills
- Hands-on experience configuring Now Assist / GenAI for ITSM (enablement + operationalization, not just awareness).
- Strong ServiceNow development/configuration capability for enterprise workflows and automation delivery
- Practical experience with automation/orchestration and ticket-driven execution patterns with auditability
- Working experience with Virtual Agent (design/enhance topics, adoption improvements); Teams integration exposure preferred
- ITIL/ITSM understanding in a ServiceNow-driven operating model (Service Desk interaction model, catalog, knowledge).
Experience & Certifications
- 5–8+ years in ServiceNow development (enterprise environment preferred
Preferred: CSA / CAD; CISITSM, ITOM as advantage
More Info
Key Skills
ITSM understanding
Service Desk interaction model
Automation orchestration
Teams integration
Ticket-driven execution patterns
Enterprise workflows and automation delivery
Virtual Agent design
Catalog knowledge
Configuring Now Assist GenAI for ITSM enablement
ServiceNow development configuration
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