- Having experience in ServiceNow Development and ability to drive solutions independently.
- Has worked on ITSM extensively and understanding of CMDB. Also, is aware of other ServiceNow products and having practical work experience would be added advantage.
- Rich Experience with ServiceNow client and server-side JavaScript and the ServiceNow APIs
- Experience with extending the ServiceNow schema to custom applications and working on ServiceNow platform capabilities and implementation of Scoped Application
- Experience in managing flows and workflows of Medium to Complex in nature.
- Understand scripted Web-Services, such as AJAX, Business Rules, JavaScript, SOAP, REST SSO-SAML Setup and Integration of ServiceNow to Other Applications
- Understanding of Service Portal designing would be an added advantage.
Candidate must have general development experience.
- System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP
- Ability to take role of Solution Architect and deliver projects for implementation and enhancements for customers along with Project Managers.
- Proficient in JavaScript with understanding on ServiceNow scripting.
- Must have some experience working with relational databases.
Candidate must be able to provide management support.
- Help maintain expert knowledge of ServiceNow platform and products and ensure mentorship within the team.
- Support the junior members and also check the performance of the junior developers.
- Communication with the Internal and External stakeholders for gathering of business needs.
Required Certifications and Knowledge:
- ServiceNow - Certified System Administrator
- ServiceNow - ITSM preferred or any other Implementation Specialist
- Working in Agile Team and Scrum Framework.
Preferred Certifications and Knowledge
- Certified Application Developer
- ITIL Certification
- Micro-certifications:
- Micro-Certification: Automated Test Framework
- Micro-Certification: Flow Designer
- Micro-Certification: Integration Hub
- Micro-Certification: Agile Test
