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ServiceNow Developer
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Job Description
Job Title: ServiceNow ITSM Developer (with Scripting)
Experience: 3–5 Years
Location: Bangalore
Employment Type: Full-time
Role Overview
We are looking for a skilled ServiceNow ITSM Developer with strong scripting expertise to design, customize, and enhance ITSM processes on the ServiceNow platform. The ideal candidate will have hands-on experience with ITIL-based processes, scripting (JavaScript/Glide), and ServiceNow module development.
Key Responsibilities
Design, develop, and customize ServiceNow ITSM applications (Incident, Problem, Change, Request, Knowledge, SLA, CMDB).
Build and maintain scripts (Business Rules, Client Scripts, UI Policies, UI Actions, Scheduled Jobs).
Develop and configure workflows, Flow Designer, and automation for ITSM processes.
Integrate ServiceNow with third-party tools using REST/SOAP APIs and MID Server.
Manage CMDB data accuracy, user roles, and access controls.
Support ITIL process adoption and identify areas for improvement.
Create technical documentation, user guides, and provide knowledge transfer.
Work closely with cross-functional teams to deliver ITSM enhancements and projects.
Qualifications & Experience
Experience: 3–5 years as ServiceNow Developer/Administrator with ITSM expertise.
Technical Skills
Proficiency in JavaScript, Glide scripting, Jelly, AngularJS (preferred).
Hands-on with Flow Designer, Service Portal, Service Catalog, and Integration Hub.
Experience with CMDB management and ITSM process automation.
Frameworks: Strong understanding of ITIL v3/v4 (Certification required).
Soft Skills: Strong problem-solving, documentation, and stakeholder communication.
Experience: 3–5 Years
Location: Bangalore
Employment Type: Full-time
Role Overview
We are looking for a skilled ServiceNow ITSM Developer with strong scripting expertise to design, customize, and enhance ITSM processes on the ServiceNow platform. The ideal candidate will have hands-on experience with ITIL-based processes, scripting (JavaScript/Glide), and ServiceNow module development.
Key Responsibilities
Design, develop, and customize ServiceNow ITSM applications (Incident, Problem, Change, Request, Knowledge, SLA, CMDB).
Build and maintain scripts (Business Rules, Client Scripts, UI Policies, UI Actions, Scheduled Jobs).
Develop and configure workflows, Flow Designer, and automation for ITSM processes.
Integrate ServiceNow with third-party tools using REST/SOAP APIs and MID Server.
Manage CMDB data accuracy, user roles, and access controls.
Support ITIL process adoption and identify areas for improvement.
Create technical documentation, user guides, and provide knowledge transfer.
Work closely with cross-functional teams to deliver ITSM enhancements and projects.
Qualifications & Experience
Experience: 3–5 years as ServiceNow Developer/Administrator with ITSM expertise.
Technical Skills
Proficiency in JavaScript, Glide scripting, Jelly, AngularJS (preferred).
Hands-on with Flow Designer, Service Portal, Service Catalog, and Integration Hub.
Experience with CMDB management and ITSM process automation.
Frameworks: Strong understanding of ITIL v3/v4 (Certification required).
Soft Skills: Strong problem-solving, documentation, and stakeholder communication.
More Info
Key Skills
Glide scripting
Flow Designer
MID Server
SOAP APIs
Service Portal
CMDB management
Jelly
Integration Hub
About Company
Skills:
ServiceNow Certified Application Developer (CAD), ServiceNow Certified System Administrator (CSA), Servicenow, Agile Methodologies, Angularjs, JIRA, Bootstrap, Javascript, Rest Apis, Agentic AI frameworks, Flow Designer, GlideRecord, Jasmine scripting, Scoped Applications, Glide API, GlideSystem, MID Servers, ServiceNow Agile
Skills:
Servicenow, Itam, "Now Assist", "IT Assest Management"
Early Applicant
Skills:
Servicenow, CSS, Angularjs, ITOM, HTML, Rest Api, Javascript, Cmdb, Client Scripts, Business Rules, Ui Policies, Flow Designer, discovery, IntegrationHub, Service Portal, Event Management, UI Actions, UI Builder, Script Includes
Skills:
Problem Management, Incident Management, Javascript, Change management, Request Management, Client Scripts, Business Rules, Glide scripting, UI Scripts, Scheduled Jobs, ServiceNow System Administration, Knowledge Management, Service Portal, UI Policy, Script Includes
Skills:
Servicenow, Javascript, Flow Designer, SOAP APIs, IntegrationHub