ServiceNow Developer(GRC)

Overview of Providence:

At Providence, we use our voice to advocate for vulnerable populations and needed reforms in health care. We pursue innovative ways to transform health care by keeping people healthy, and making our services more convenient, accessible and affordable for all. In an increasingly uncertain world, we are committed to high-quality, compassionate health care for everyone—regardless of coverage or ability to pay. We help people and communities benefit from the best health care model for the future—today.

Together, our 119,000-plus caregivers/employees serve in 51 hospitals, more than 1000 clinics and a comprehensive range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington in United States

Providence Information Service (commonly known as Information technology) is aimed to digitally enable our vision of Health for a better world. We make use of multiple technological stack spread across Microsoft, Oracle, JAVA, Python and many new open sources.

Providence Global Centre recently launched in Hyderabad, India as Global Capability Centre for Providence looking to leverage the India talent to help meet our global vision and scale our Information Services and products to the world of Clouds.

Roles & Responsibilities

We are seeking a skilled ServiceNow GRC Developer with hands-on experience in implementing, configuring, and supporting ServiceNow Governance, Risk, and Compliance (GRC) / IRM modules. The ideal candidate will have strong technical expertise, a solid understanding of risk and compliance processes, and experience working with crossfunctional stakeholders to deliver scalable GRC solutions.

Key Responsibilities

• Design, configure, and customize ServiceNow GRC / Integrated Risk Management (IRM) modules, including:
• Policy and Compliance Management
• Risk Management
• Audit Management
• Issue Management
• Vendor Risk Management (VRM)
• Develop and maintain custom workflows, business rules, client scripts, UI policies, Script Includes, and ACLs.
• Configure risk statements, controls, indicators, assessments, and policy attestations.
• Implement and manage GRC data models, including risk registers, control libraries, and policy hierarchies.
• Design and configure reports, dashboards, and Performance Analytics for GRC metrics and KPIs.
• Integrate ServiceNow GRC with thirdparty systems using REST/SOAP APIs, MID Server, and IntegrationHub.
• Support upgrade activities, perform impact analysis, and ensure platform stability postupgrade.
• Collaborate with business, risk, compliance, audit, and security teams to gather requirements and translate them into technical solutions.
• Perform unit testing, defect resolution, and root cause analysis.
• Ensure adherence to ServiceNow best practices, security standards, and compliance requirements.
• Provide technical documentation and knowledge transfer to support teams.