ServiceNow Developer - CRM and CSM
Trinity Workforce Solutions, Inc.- Posted a day ago
- Over 50 applicants have applied
Job Description
QUALIFICATIONS:
- 5+ years of relevant ServiceNow platform development experience with expertise in CRM/CSM workflows, intelligent workflow automation, enterprise integrations, CMDB/CSDM implementations, and AI-powered ServiceNow capabilities.
- Hands-on experience as a ServiceNow Developer in enterprise or consulting environments.
- Strong understanding of customer service operations, digital customer engagement, and CRM workflow automation.
- Expertise in: JavaScript Glide APIs Flow Designer Script Includes Business Rules Client Scripts UI Policies Integration Hub
- Strong experience with ServiceNow Customer Service Management(CSM) and related modules such as: CSM ITSM Service Catalog HRSDITOM Custom Applications
- Experience implementing: Case Management workflows Customer lifecycle workflows Omnichannel support experiences Customer self-service solutions
- Knowledge-driven support automation Experience with: Now Assist GenAI Skills AI Agents / Agentic Workflows AI Search (Any one)
Bachelors/ Degree
More Info
Key Skills
About Company
TRINITY WORKFORCE SOLUTIONS
We've built a deep understanding of candidates, clients and technologies used in this ever-evolving sector, helping us to connect top talent with leading companies every day.
Trinity is posed to take on even greater challenges in the coming years as it remains firm in its commitment to provide only the best employment opportunities to the country's highly skilled labor force and professionals, and showcasing the best that the Multiple Geographics has to offer to the global labor market.
Trinity can be the ‘One Stop Shop’ for recruitment, with capabilities of supporting with recruitment requirements across all areas of the operation, with our aim being to “Keep you in excellent working order�.