ServiceNow Developer (CMDB)

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What we are looking for

Role: ServiceNow CMDB Developer

Experience Range: 4 – 12 Years

Location: Thiruvananthapuram

Must Have:

• Configures and Maintains Discovery Application
• Works closely with Configuration Manager in the population of CMDB
• Interfaces with Compute, Network, and Security teams to assure access and permissions.
• Resolving discovery errors related to permissions and access.
• Assuring completion of scheduled discovery jobs
• Assisting in the validation and testing of Discovery after upgrades
• Reviewing the environment for changes and new requirements that may drive changes to the Discovery solution.
• Assures downloads from the ServiceNow store occur monthly for CMDB Classes and Discovery patterns.
• Add new schedules, IP ranges, and credentials for new devices and environments.
• Integrations with 3rd party discovery tools, such as Logic Monitor.

Good to Have:

• Provide timely resolution to systems problems.
• Develop effective working relationships with other departments, groups, managers, and vendors.
• Proactively seek efficient and quality solutions.
• Perform additional duties as assigned