ServiceNow Developer - CMDB Data Analyst

Role Responsibilities:

• Design and maintain CMDB configurations with high data integrity
• Automate ITOM workflows and develop custom ServiceNow applications
• Integrate ITSM modules with CMDB for seamless operations
• Build dashboards and perform trend analysis on CMDB data

Key Deliverables:

• Robust CMDB system integrated with ITSM and external tools
• Automated ITOM processes enhancing operational efficiency
• Data quality checks and validation frameworks
• Actionable insights through advanced reporting