Position: ServiceNow ITOM Discovery Developer
Mandatory skills: ITSM,ITOM,CMDB, integration
- Joining Location: Kochi Only, anywhere to Kochi is fine, however candidate must be confident of joining at Kochi, please check the interest level of candidate for Kochi joining
- Notice period: immediate- 30 days-45 days
- For B3: Must have 8-10years exp. relevant must be 5years not less than 5years in service now development-less than that relevant will be screen rejected.
**APPLY WHO CAN RELOCATE OR WORK FROM KOCHI LOCATION ONLY and MIN 5-8 years exp please***
The candidate will be responsible for designing, deploying, and managing ServiceNow Discovery and Service Mapping solutions that meet both current and anticipated requirements.
Detailed Responsibilities:
- Design, deploy, and managed Discovery and Service Mapping solutions for both on-premises and cloud resources
- Define, create, and manage the Discovery infrastructure, including schedules, credentials, and mid-servers
- Define, create, and manage Service Mapping infrastructure, including patterns
- Provide Governance to ensure the integrity of Discovery and Service Mapping
- Develop, document, implement, and maintain Discovery and Service Mapping governance processes, procedures, and policies
- Create and maintain Discovery-related and Service Mapping-related documentation
- Design, develop, and deploy new Discovery or Service Mapping functionality
- Ensure that Discovery and Service Mapping are performing as expected
- Ensure Discovery meets it requirements, including schedule scope, schedule completion and CMDB data population
- Ensure Service Mapping meets is requirements, including CMDB data population
- Define, create, and monitor Discovery / Service Mapping health reports and dashboards
- Identify, investigate and resolve Discovery and Service Mapping issues
- Design and deploy Discovery and Service Mapping Integrations
- Design, implement, and manage Discovery and Service Mapping integrations with other systems
- Ensure that Discovery and Service Mapping are aligned with other methods of populating the CMDB
Required Qualifications
- Comprehensive understanding and background in ServiceNow Discovery, including Cloud Discovery, and how each should populate the CMDB
- 5+ years hands-on experience designing, implementing, and managing ServiceNow Discovery, including ServiceNow Cloud Discovery
- ServiceNow Cloud Discovery experience should include Cloud Storage, Cloud Functions, Cloud APIs, Cloud Containers, etc.
- Experience developing, documenting, implementing, and maintaining ServiceNow Discovery governance processes, procedures, policies and related documentation
- Strong knowledge of IP Subnets to develop effective ServiceNow Discovery schedules
- Experience designing and implementing MID-Servers for ServiceNow Discovery
- Experience creating / updating ServiceNow Discovery IP ranges and schedules
- Experience must include knowledge of, and the ability to properly interpret and act on, CI IRE rules, discovery logs (e.g.: errors), patterns and probes (e.g.: debugging)
- Knowledge of protocols such as HTTP, TCP, SNMP, SOAP, and REST
- System administration experience using SHELL/BASH and / or PowerShell
- Familiarity with XML and JSON/script language concepts
- Strong analytical and problem-solving ability
- Strong interpersonal skills
- Proven self-starter who is resourceful, takes the initiative, and sees it through
- Excellent verbal and written communication skills and a proven ability to interact professionally with a diverse group
- ServiceNow CSA or ITOM certifications
- ServiceNow Discovery Fundamentals
