Experience with at least one full cycle implementation of ServiceNow
Excellent knowledge and experience in ITSM, Service portal, integration, API, reporting
Excellent knowledge and experience in ServiceNow Portal, Javascript, Angular JS, HTML/CSS, etc.
Proven ability to gather business requirements and translate them into functional and technical solutions
Proven ability to work both independently to provide solutions to the stakeholders and as part of a team to accomplish tasks
Proven ability to maintain focus and work effectively with multiple demands
Excellent analytical and time management skills
Excellent communication skills both verbal and written in English
Strong stakeholder relationship building skills Certifications: CAD/ CSA, Relevant certifications in ServiceNow and Functional knowledge in respective domains.