Role: ServiceNow HAM Pro Implementation Consultant
Experience: 5+ years
Notice Period: Immediate to 15 days notice can apply
Location: Bengaluru/ Hyderabad/ Remote
Experienced ServiceNow HAM Pro Implementation Consultant with strong expertise in Hardware Asset Management Professional (HAM Pro), and CMDB in the ServiceNow platform development. The candidate will be responsible for end-to-end implementation, configuration, and optimization of HAM Pro solutions aligned with client business requirements.
Key Responsibilities
- Lead end-to-end implementation of ServiceNow HAM Pro solutions
- Configure and customize Hardware Asset Management modules within ServiceNow
- Work on asset lifecycle management including procurement, receiving, deployment, transfer, refresh, and disposal
- Implement normalization, reconciliation, and CMDB integration for hardware assets
- Configure Asset Workspaces, workflows, Flow Designer, business rules, UI policies, and client scripts
- Integrate HAM Pro with CMDB, Discovery, Procurement, and Service Catalog modules
- Support software and hardware compliance tracking and reporting
- Collaborate with stakeholders for requirement gathering, solution design, and best practice recommendations
- Perform data migration, import sets, transform maps, and asset data validation
- Create reports, dashboards, and executive-level asset management insights
- Provide UAT support, deployment support, and post-implementation stabilization.
