ServiceNow Consultant

About Us

Aelum Consulting is emerging Enterprise Service Management service provider with over 5+ years of experience in providing end to end solutions around ITSM Process, ServiceNow Implementation, Consulting, development and support.

We have over 11000+ hours of experience in designing empirical processes for our valuable customers that reduced their Operating Costs (Reduced 750K for our prestigious customers in 3 years).

Job Description

As a ServiceNow consultant, you will be involved in developing, designing, and supporting the technical solutions on the ServiceNow platform. You will provide administration, application development, integration with other IT services, maintenance, and technical support, using best practice web programming techniques to create robust solutions for utilizing the ServiceNow platform.

Responsibilities

• Successfully plan, execute, monitor, control, and close all technical tasks related to configuration and implementation of all aspects of the ServiceNow platform.
• Provide software development and customization, including, but not limited to screen tailoring, workflow administration, report setup, data imports, integration, scripting, third-party software integrations, and custom application development.
• Obtain and analyze/interpret business requirements to propose sustainable solutions in ServiceNow.
• Coordinate and solve complex technical data and transformation issues.
  
  

Requirements

• 3–5 years of experience of ServiceNow Applications development or Product implementation experience
• Expert in Service Now administration, configuration, and development (ITSM, CMDB, KB experience required)
• Expert in developing ServiceNow Business Rules, including UI Actions, Scheduled Jobs, ServiceNow client and server-side scripting
• Working experience with ServiceNow modules like PPM, CSM, ITOM, ITBM, ITSM is an added advantage
• Responsible for the technical specification and implementation of the ServiceNow integration with 3rd party tools/systems.
• Expertise Web Services integrations (SOAP, REST), Scripted REST API's
  
  

Essential Qualification

• Certified System Admin
• Passport is mandatory
• Bachelor's degree or equivalent combination of education and experience
  
  

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