ServiceNow CMDB / CSDM Program

Job Description

Job Title: ServiceNow CMDB / CSDM Program

Experience: 5-8 Years

Working Model: Onsite or Remote

Location: Pune

Qualification: Engineer/Graduate with an IT Background

Essential Hiring Skills:

• ServiceNow (CMDB, ITOM, Discovery, Service Mapping)

• JavaScript, Glide APIs

• REST/SOAP APIs

• Data modeling & CI relationships

Responsibilities:

• Develop and configure CMDB, Discovery, Service Mapping modules

• Build workflows, business rules, and integrations

• Customize ServiceNow applications aligned to CSDM

• Support data ingestion and reconciliation rules

• Collaborate with architects, BAs, and integration teams

• Troubleshoot and optimize platform performance

Good-to-have Hiring Skills:

• ServiceNow certifications (CSA/CAD/ITOM)

• MID Server setup

• Cloud discovery (AWS/Azure)

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