ServiceNow ATF Consultant | Pune

Job Title: ServiceNow ATF Consultant

Experience: 5+ Years

Location: Pune

Employment Type: Full-Time

Job Description

We are looking for an experienced ServiceNow ATF Consultant with strong hands-on experience in ServiceNow, ITSM, ATF Automation, API, CSM and Integrations.

The candidate will be responsible for designing, developing, executing, and maintaining automated test cases using ServiceNow Automated Test Framework (ATF) and supporting end-to-end testing activities across ServiceNow applications and integrations.

Key Responsibilities

• Design, develop, execute, and maintain automated test cases using ServiceNow ATF.
• Work extensively on ServiceNow ITSM modules.
• Create and maintain ATF test suites, test cases, and reusable test components.
• Perform functional, regression, integration, and end-to-end testing.
• Validate ServiceNow workflows, business rules, client scripts, catalog items, forms, and configurations.
• Perform API testing and integration testing across ServiceNow and external systems.
• Work with REST/SOAP APIs and troubleshoot integration-related issues.
• Work closely with ServiceNow developers, functional consultants, integration teams, and business stakeholders.
• Analyze test failures, identify defects, and perform troubleshooting/root-cause analysis.
• Support regression testing during ServiceNow upgrades and releases.
• Ensure adequate test coverage across ServiceNow applications, ITSM processes, APIs, and integrations.
• Participate in requirement analysis and prepare test scenarios based on business requirements.
• Document defects, test results, and testing evidence.
• Support CI/CD and automated testing processes where applicable.

Required Skills

• 5+ years of experience in ServiceNow.
• Strong hands-on experience with ServiceNow ITSM.
• Strong hands-on experience with ServiceNow ATF Automation.
• Experience creating and maintaining ATF test cases and test suites.
• Strong experience in API testing and ServiceNow integrations.
• Good knowledge of REST/SOAP APIs and integration concepts.
• Good understanding of ServiceNow platform configuration.
• Experience with functional, regression, integration, and end-to-end testing.
• Good knowledge of ServiceNow modules such as Incident, Problem, Change, Request Management, and Service Catalog.
• Good understanding of workflows, business rules, client scripts, and integrations.
• Strong defect analysis and troubleshooting skills.
• Good communication and stakeholder management skills.