Servicenow Architect

Title: ServiceNow Architect

Location: Remote

Job Responsibilities

Develop new projects, enhancements, and Change Requests (CRs) using the ServiceNow platform (backend and frontend development).

Understand business requirements and translate them into technical solutions.

Prepare High-Level Design (HLD) and Low-Level Design (LLD) documents.

Develop scalable, secure, and maintainable ServiceNow applications following coding standards, naming conventions, and design patterns.

Maintain ServiceNow source code, Update Sets, and code repositories.

Perform peer code reviews and ensure adherence to coding standards.

Conduct Unit Testing and support SIT, QA, UAT, and Production validation.

Provide L3 production support and post-deployment warranty support.

Follow SDLC processes and prepare technical documentation, including HLD, LLD, Development Documents, Unit Test Documents, Release Documents, and Operational Procedures.

Participate in application reviews and audits to ensure compliance with development standards and SLA requirements.