Servicenow Architect

LTM

Bengaluru, Mumbai, Pune

5-15 Years

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Posted a month ago
Over 50 applicants

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Job Description

Thorough ServiceNow Platform Knowledge
Deep functional and technical knowledge of ServiceNow Infrastructure, various products modules like ITSM, ITOM, HAM, SAM, HRSD, ITBM etc.
Awareness around ServiceNow licensing Model
Building or architecting ServiceNow out of the box module solutions, custom applications or solutions
Hands-on experience in ServiceNow Navigation, Instance Management, Domain Separation, Upgrades, Patching C loning and Security.
Functional knowledge in ITIL, other ITSM Tools (Service Management, Cloud Infrastructure monitoring, Application Monitoring, Event Management, Reporting etc.). Integration of these tools with ServiceNow Job Description
Build and maintain strong, long-term relationships with customers, Industry Group, Service line and vendors so that you understand the customer business goals, challenges and market opportunities and enable customer experience through internal and partner channels
Ability to build offerings and ascertain a GTM # Drive technical and functional discussions with customer stakeholders or internal stakeholders to propagate innovate solutions and convert them in favor of LTIMindtree
Lead the resolution o f critical technical issues, providing prompt and complete resolution to technical challenges and business issues, often spanning multiple product lines
Development of required client specific reporting # Prepare client facing and internal deliverables that are technology related
Lead requirement gathering workshops to identify use cases and value-based acceptance criteria.
Drive the continuous improvements of our implementation methodology based on client experiences
Develop Tools and Solution Playbooks
Handle customer issues that are unable to be solved by delivery team
Hands-on delivery experience ServiceNow modules and in-depth knowledge of minimum one of these product(s)
Write clear, unambiguous, and concise statements of work and proposals which capture the customer business value objectives
Manage all elements of sales forecasting # Drive all phases of the services sales cycle and successfully orchestrate customer as well as internal stakeholders subject matter.

More Info

Job Type:

Permanent Job

Industry:

Information Technology

Role:

System Analyst /Tech Architect

Function:

Employment Type:

Full time

Open to candidates from:

Indian

About Company

LTM

LTIMindtree is a global technology consulting and digital solutions LTIMindtree company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 750 clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by more than 90,000 talented and entrepreneurial professionals across 30 countries, LTIMindtree — a Larsen & Toubro Group company — combines the industry-acclaimed strengths of erstwhile L&T Infotech and Mindtree in solving the most complex business challenges and delivering transformation at scale.
For more, please visit www.ltimindtree.com.

Job ID: 139877119

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