ServiceNow Architect

Job Summary:

As a ServiceNow Architect, you will be involved in developing, designing and supporting the technical solutions on the ServiceNow platform. You will provide administration, application development, integration with other IT services, maintenance, and technical support, using best practice web programming techniques to create robust solutions for utilizing the ServiceNow platform.

Responsibilities:

Successfully plan, execute, monitor, control, and close all technical tasks related to configuration and implementation of all aspects of the ServiceNow platform.

Provide software development and customization including, but not limited to screen tailoring, workflow administration, report setup, data imports, integration, scripting, third party software integrations, and custom application development.

Obtain and analyze/interpret business requirements to propose sustainable solutions in ServiceNow.

Coordinate and solve complex technical data and transformation issues.

Qualifications:

7+years of experience of ServiceNow Applications development or Product implementation experience

Expert in Service Now administration, configuration, and development (ITSM, CMDB, KB experience required)

Expert in developing ServiceNow Business Rules, Includes, UI Actions, Scheduled Jobs, ServiceNow client and server-side scripting

Working experience with ServiceNow modules like PPM, CSM, ITOM, ITBM, ITSM, SecOps, GRC is an added advantage

Responsible for the technical specification and implementation of the Service Now integration with 3rd party tools/systems.

Expertise Web Services integrations (SOAP, REST), Scripted REST API's