ServiceNow Architect

ServiceNow Platform Architect

Experience: 10–16 Years | ServiceNow: 8–10+ Years

Bangalore-Hybrid

Role Overview

We are looking for an experienced ServiceNow Platform Architect to lead enterprise-level platform architecture, solution strategy, governance, and automation. The role requires strong hands-on ServiceNow expertise combined with the ability to define platform strategy, guide multiple delivery teams, and engage senior stakeholders.

Key Requirements

• Bachelor's degree in Engineering, Computer Science, Mathematics, Physics, or a related discipline.
• 10–16 years of overall IT experience with 8–10+ years of ServiceNow experience.
• Strong experience in enterprise architecture, solution strategy, and platform governance.
• Proven experience designing and implementing at least 2 end-to-end ServiceNow instances across multiple product families/workflows.
• Deep hands-on expertise with recent ServiceNow releases
• Strong experience defining multi-workflow, enterprise-scale ServiceNow architectures.
• Expertise in platform strategy, integration architecture/patterns, and complex delivery governance.
• Strong knowledge of CMDB architecture and CSDM.
• Extensive experience with enterprise-scale automation and workflow transformation.
• Ability to operate as a platform-level architect, providing architectural direction to multiple teams, vendors, and implementation partners.
• Proven experience engaging with executive-level stakeholders, influencing platform roadmap, technology direction, and business outcomes.

Key Skills

ServiceNow Architecture | Platform Strategy | Enterprise Architecture | CMDB | CSDM | Integration Architecture | Workflow Automation | Platform Governance | Solution Design | Stakeholder Management