Participate in implementation of ServiceNow HRSD specializing in HR Case and Knowledge Management
Participate in compiling and prioritizing enhancements and defect resolutions to applications, implementing changes
Conduct technical software testing and debug systems and software applications, as needed
Perform standard and moderately complex configuration of ServiceNow HRSD
Analyze business requirements and prepare detailed technical specifications
Provides input into the strategy and technical planning of system/application technology in accordance with internal and external software compliance standards
Independently solve moderately complex issues with minimal supervision, while escalating more complex issues to appropriate staff
Other duties as assigned
Qualifications
Bachelors degree in a related field or equivalent experience
