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ServiceNow Admin

4-8 Years
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Job Description

Key Responsibilities:

User & Security Management:

  • Create and manage user accounts, roles, groups, and access controls (ACLs).
  • Ensure platform security and compliance with internal policies.

Platform Configuration:

  • Design forms, create workflows, business rules, UI policies, and notifications to automate processes.
  • Customize the user interface to align with business requirements.

Maintenance & Support:

  • Monitor platform health and performance.
  • Troubleshoot and resolve issues.
  • Manage platform upgrades and patches.

Customization & Reporting:

  • Develop reports, dashboards, and analytics to support business operations.
  • Maintain service catalog items and configuration items (CIs).

Integration & Data Management:

  • Integrate ServiceNow with other enterprise systems.
  • Manage data imports, exports, and overall platform data integrity.

More Info

Job Type:
Function:
Employment Type:
Open to candidates from:
Indian

About Company

Data & Strategy for your Talent, Market, R&D, and Growth Founded in 2003, Han Digital offers suite of strategic consulting and talent advisory to Fortune500 customers across Software/IT, BFSI, Semicon, Telco, Healthcare, and Engineering verticals. Our expertise spans Global Talent Intelligence, Market Research, GenAI Data Solutions, GCC Programs, Strategic Consulting, Executive Search and Talent Solutions. Our Core Focus Areas: 1.Global Capability Centers (GCCs), ER&D, and IT Pioneers: We offer a comprehensive strategic consulting suite for GCCs, ER&D, IT players, and tech startups in India, the Philippines & emerging ITBPM markets to scale and transform their businesses. 2.AI/MLOps Data Solutions: We empower GenAI players with all data annotation, content moderation, image sourcing, and data labeling, to enhance customer agility and innovation. 3.Executive Search and Hiring Solutions: Our executive search, specialized niche skill hiring and staffing cater specifically to the IT-BPM industry, helping you to find and hire the right talent. 4.Industry Research: We benchmark and provide custom market research to solve complex business problems related to the market, competition and growth. Why Han Digital •Proven Expertise: 20 years of expertise in talent intelligence and tracking over 15,000 niche technology skills. •Innovative Solutions: Offering scalable AI/MLOps data solutions to drive innovation and elevate customer experiences in the future of GenAI. •Hiring Partnerships: Yearly over 100,000 candidates and 5,000 job roles handled, helping niche technology and semiconductor hiring for Fortune 500 customers. Our Commitments to Excellence: At Han Digital, we believe in staying ahead of market trends through proven domain expertise and strong thought leadership.

Job ID: 139113999