Company Description
Royal Enfield is the world's oldest motorcycle brand in continuous production, having crafted its first motorcycle in 1901. As a division of Eicher Motors Limited, it is renowned for pioneering the mid-sized motorcycle segment in India with its iconic modern classic designs. With a presence in over 60 countries, Royal Enfield boasts more than 3,000 retail touchpoints globally, 5 CKD units in locations such as Argentina and Thailand, and 3 advanced manufacturing facilities in Chennai, India. The company is also home to two global technical centers, one in India and another in the United Kingdom.
Role Description
This is a full-time, on-site role for a Service Technician based in Bengaluru. Responsibilities include inspecting, maintaining, and repairing motorcycles, diagnosing and troubleshooting technical issues, and providing field service support when required. The Service Technician will also interact with customers to provide exceptional service and ensure satisfaction.
Qualifications
- Proficiency in Maintenance & Repair and experience in routine servicing procedures
- Strong Troubleshooting skills and ability to diagnose technical issues efficiently
- Experience in Field Service, with a willingness to travel for on-site support as needed
- Excellent Customer Service skills, with the ability to communicate effectively and professionally with clients
- A technical diploma or certification in Automotive/Mechanical Engineering or a related field
- Knowledge of Royal Enfield products and technologies is a plus
- Ability to work independently and contribute in a team-oriented environment
