Service Technical Writer

Job Description

Job Title

Service Technical Writer

• Strong experience in Technical Writing
• Good hold of English Grammar and possess effective communication skills
• Practical experience in any content management system
• Basic knowledge of XML and tools like XMetal, Oxygen

u2022 Collaborates closely with subject matter specialists to comprehensively define project deliverables, leveraging in-depth analysis of technical data to strategize the most effective approach for technical writing, working under general supervision.
u2022 Identifies key insights and patterns from complex and sometimes conflicting technical data, applying theoretical knowledge and practical experience to devise innovative solutions for unique challenges.
u2022 Contributes to the drafting of improvement initiatives within established frameworks, introducing new process activities to enhance efficiency and effectiveness within the team or department.
u2022 Produces crafted technical documentation of the highest caliber, ensuring accuracy, coherence, and strict adherence to organizational standards and industry best practices.
u2022 Conducts comprehensive reviews and evaluations of technical documents, scrutinizing for consistency, completeness, and alignment with established guidelines and protocols.
u2022 Implements feedback and incorporates revisions into documentation processes, continuously refining content to optimize clarity, usability, and overall quality.
u2022 Provides expert support and guidance to cross-functional teams, leveraging technical writing proficiency to facilitate collaboration and streamline project workflows.
u2022 Troubleshoots and swiftly resolves any documentation-related issues or discrepancies, ensuring minimal disruption to project timelines and deliverables.
u2022 Maintains documentation repositories and robust version control systems, ensuring the accessibility, integrity, and systematic organization of critical documents and resources.

Minimum required Education:
Bachelor's Degree in Business Administration, Engineering OR Vocational Education or equivalent.

Minimum required Experience:
3-5 years experience required with Bachelor's Degree OR minimum 4 years of experience with Vocational Education in areas such as Technical Writing or equivalent.

Minimum required Certification:
N/A

Preferred Education:
N/A

Preferred Experience:
Technical Writing

Some knowledge or experience with Regulatory Affairs is a big plus

Preferred Certification:
N/A

Preferred Skills:
u2022 Regulatory Requirements
u2022 Quality Assurance (QA)
u2022 Technical Writing
u2022 Editing Techniques
u2022 Content Management Systems (CMS)
u2022 Text Extraction & Localization Tools
u2022 Markup Languages
u2022 Data Analysis & Interpretation
u2022 Continuous Improvement
u2022 Root Cause Analysis (RCA)
u2022 Feasibility Analysis
u2022 Report Writing
u2022 Microsoft Office
u2022 Documentation & Reporting

u2022 Regulatory Affairs

How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.
Onsite roles require full-time presence in the companyu2019s facilities.
Field roles are most effectively done outside of the companyu2019s main facilities, generally at the customersu2019 or suppliersu2019 locations.
Indicate if this role is an office/field/onsite role.
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About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
u2022 Learn more about .
u2022 Discover .
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If youu2019re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care .

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