Service Supply Planning and Procurement Analyst

Job Title: Service Supply Planning and Procurement Analyst

Location: Bangalore, India.

Number of Positions: 2

Responsibilities:

• Manage daily customer backlog by providing recovery dates based on supply plans and by working with OEMs
• Review weekly New buy and Repair supply requirements by analyzing output from supply planning systems
• Place POs and work with OEMs to expedite supply in case of demand upside within lead times
• Maintain planning parameters in supply planning system to ensure smooth weekly supply planning and execution
• Publish weekly client's MPS to multiple OEMs
• Proactively work to ensure availability of materials in our supply chain, maintenance of inventory, resolution of materials shortages
• Achieves key inventory metrics by overseeing master production schedules while ensuring comprehensive compliance with materials requirements
• Works with downstream customers to provide highest level of customer service and responsiveness
• Works to resolve labor and/or materials shortages, backlogs, and other potential schedule interruptions
• Works cross functionally with key internal partners to insure fulfillment of product demand through communication with directly with vendors and key stakeholders on possible product problems
• Resolves shipping and scheduling problems, business plans and forecasts for assigned product lines
• Manage PO lifecycle including PO creation, past-due management, PO takeovers, price management and quantity changes
• Manage and resolve SEMS (warehouse-to-buyer escalation management tool) tickets in a timely manner
• Investigate and resolve invoice discrepancies with vendors and internal finance partners
• Drive backlog management activities including creating Wrike pack/part wash requests, substitution requests, and managing warehouse PO receipt escalations
• Manage RC inventory levels and collaborate cross-functionally with RC warehouse and planning teams to ensure operational efficiency.
• Coordinate order processing for OEM and broker component sales, ensuring orders are received, tracked, and executed accurately and efficiently.