Service Sales Executive - Building Material

Key Responsibilities:

Sales & Business Development

• Identify and generate leads for service-related business (AMC, retrofits, repairs, upgrades).
• Promote value-added services to existing and new customers to enhance product lifecycle.
• Prepare and deliver competitive service proposals, quotations, and contracts.
• Achieve monthly and quarterly service sales targets.

Client Engagement

• Build strong relationships with builders, contractors, facility managers, architects, and consultants.
• Conduct regular follow-ups and site visits to understand client requirements and pitch services.
• Provide basic technical explanations and coordinate with service/technical teams for solution finalization.

Reporting & Coordination

• Track customer database, sales pipeline, and service renewal cycles.
• Collaborate with internal teams (service, logistics, accounts) to ensure service delivery and client satisfaction.
• Maintain updated records in CRM and submit sales reports to management.

Qualifications:

• Diploma / Bachelor's degree in Engineering (Civil / Mechanical / Electrical) or any graduate with technical aptitude
• MBA in Marketing/Sales (preferred)

Experience:

• 25 years in service sales, preferably in building materials, construction products, HVAC, elevators, or electrical systems
• Experience dealing with builders, contractors, facility managers, or OEMs

Key Skills:

• Strong selling and negotiation skills
• Good understanding of building material product applications
• Basic technical knowledge of installation and maintenance aspects
• Proficiency in MS Office, CRM tools
• Excellent communication, customer handling, and relationship-building skills
• Willingness to travel within the assigned region