Service Portal Developer 3+ yrs

Job Description

Responsibilities

.Portal development: Design, develop, and maintain custom Service Portals and Employee Centers on the ServiceNow platform, creating a seamless and user-friendly experience.

.Front-end development: Build and configure custom widgets, pages, and components using modern web technologies, including HTML, CSS, Bootstrap, and JavaScript frameworks like AngularJS.

.User experience: Translate business requirements and UI/UX designs into functional and engaging portal features that are responsive and accessible on various devices.

.Service Catalog development: Implement and enhance the Service Catalog by building request forms, dynamic catalog items, and workflows within the Service Portal.

.Scripting: Write, test, and debug both client-side and server-side scripts to enhance portal functionality and automate processes, including Business Rules, Script Includes, and UI Policies.

.Testing and QA: Conduct thorough testing of portal components and new features, including writing Automated Test Framework (ATF) tests to ensure quality and prevent regression.

.Collaboration: Work closely with business stakeholders, solution architects, and other developers to gather requirements, provide technical solutions, and adhere to Agile development methodologies.

.Documentation: Create and maintain technical documentation for all portal development and configuration.

.Required skills and qualifications

.Experience: 3 to 5 years of hands-on experience in ServiceNow development, with a strong focus on Service Portal, Employee Center, or Agent Workspace.

.Technical skills:

.Proficiency in web development technologies, including HTML, CSS, JavaScript, and Bootstrap.

.Strong experience with the ServiceNow platform, including the Service Portal framework, widgets, and UI pages.

.Experience with JavaScript frameworks, such as AngularJS.

Experience with ServiceNow server-side and client-side scripting (Glide API, Business Rules, Client Scripts).

.Solid knowledge of REST/SOAP API integrations.